Getting Started
Set up My Folder and your first files
On the home screen, tap the blue + button in the bottom-right corner. Enter a name for your folder and tap Create. You can also pick a colour label to help identify it at a glance.
Open any folder, then use the three buttons at the bottom:
- Scan — use your iPhone camera to capture a physical document and save it as a PDF
- Import — choose Files App to browse iCloud/local storage, or Photos to pick images from your library
- Create — create a blank RTF or text document, or a new subfolder
Yes. Open any folder, tap Create in the bottom bar, then tap Folder. The new folder will be nested inside the current one and shows up in the Subfolders section at the top of the file list.
On the home screen, swipe left on any folder to reveal the Rename and Delete buttons. You can also long-press a folder to get a context menu with the same options.
My Folder can store and preview a wide range of file types, including:
PDF JPG / PNG / HEIC DOC / DOCX XLS / XLSX PPT / PPTX TXT / RTF MP4 / MOV MP3 / M4A ZIP
Preview is powered by Apple's QuickLook, so any format QuickLook supports will open correctly.
Importing Files
Getting documents into My Folder
In any app, tap the Share button (the box with an arrow), scroll through the share sheet, and tap "Save to My Folder". Choose your destination folder and tap Save. The file is imported immediately.
If you don't see "Save to My Folder", scroll to the end of the actions row and tap More, then find and enable it.
Yes. When sharing multiple files from the Files app or Photos, all selected files will be queued in the import sheet. You can choose a destination folder and save them all together in one tap.
Long-press any document to open the context menu, then tap Move to Folder. A folder picker will appear — tap the destination folder and the file will be moved.
- Open a folder and tap the blue Scan button in the bottom bar.
- Point your camera at the document. My Folder will auto-detect the edges.
- Tap the shutter button to capture, or let it auto-capture.
- Review the scan, retake if needed, then tap Keep Scan.
- Tap Save — the document is saved as a PDF in the current folder.
PDF Tools
Merge, split, sign, annotate and more
Long-press any PDF in your folder list. In the context menu, tap PDF Tools to see the submenu with all available tools: Merge, Split, OCR, Add/Remove Password, and Compress.
Long-press any PDF → PDF Tools → Merge with…. The merge tool will open and show all PDFs in the current folder. Select the files you want to combine, arrange them in order, then tap Merge.
Open the PDF by tapping it. In the bottom toolbar, tap the ✍️ Signature button (pencil with a stroke). Draw your signature on the canvas and tap Done. Your signature is placed at the bottom-centre of the last page and saved permanently into the PDF.
Open any PDF, then tap the ✏️ Annotate button in the bottom toolbar. A PencilKit canvas overlays the document — use the floating tool picker to choose a pen, highlighter, or eraser. Tap Save to flatten annotations into the PDF.
Long-press the PDF → PDF Tools → OCR (Extract Text). The app will analyse each page and extract readable text, saving it as a new .txt file in the same folder.
Long-press the PDF → PDF Tools → Add/Remove PDF Password. Enter a password to encrypt the PDF using AES-256, or enter the current password to decrypt and remove protection. This modifies the PDF file itself using the native PDF standard.
Security & Passwords
Protecting your files
My Folder locks automatically whenever you leave the app or the screen turns off. When you return, it uses Face ID or Touch ID to authenticate. If biometrics fail, it falls back to your device passcode. This is handled entirely by iOS — My Folder never sees your biometric data.
Long-press any document → Set Password. Enter a password (minimum 4 characters) and confirm it. The password is stored as a PBKDF2-SHA256 hash — your plain-text password is never saved. To remove it, long-press again → Remove Password.
Unfortunately no. My Folder stores only the hashed version of your password, not the original. If you forget it, the document cannot be unlocked. This is intentional — it means even the developer cannot access your files.
💡 Tip: use a password manager to store document passwords safely.
My Folder does not use iCloud Drive or any cloud service directly. However, your files may be included in your standard iPhone iCloud Backup if you have iCloud Backup enabled in iOS Settings → [Your Name] → iCloud → iCloud Backup. This backup is private to you and managed entirely by Apple.
Troubleshooting
Fixing common issues
An orange triangle (⚠️) on a document means the file can no longer be found on disk. This can happen if the app's data was partially deleted. To resolve it, delete the entry and reimport the file. Your folders and other documents are unaffected.
- In the share sheet, scroll the actions row to the right and tap More.
- Find Save to My Folder and toggle it on.
- If it still doesn't appear, try force-quitting My Folder and reopening it, then try sharing again.
If Face ID or Touch ID fails, the app will prompt for your device passcode as a fallback — this is standard iOS behaviour. If biometrics are not working at all, check iOS Settings → Face ID & Passcode and ensure My Folder is listed under "Use Face ID For: Other Apps".
If the PDF is password-protected, you'll be prompted to enter the password first. If it shows a preview error, the file may be corrupted or use a non-standard PDF format. Try opening it in the Files app as a test. If it works there but not in My Folder, please contact us with the file details.
The quickest way to reset everything is to delete the app from your home screen and reinstall it from the App Store. Deleting My Folder removes all files, folders, and settings permanently — there is no external backup unless you have iCloud Backup enabled on your device.
Still need help?
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